JB AUTO REPAIR CUSTOMER SURVEY

It’s Jaime from JB Auto Repair. I want to thank you for your business. I really appreciate it because I know that you’ve got a choice.

I would really appreciate if you could just give us your response to a few questions – because your comments are important and they help us improve! I guarantee your email address will NEVER be shared, sold or traded. Thank you!

Please rate your experience on the following:

#1) How do you feel about your overall service experience?
ExcellentGoodAveragePoor

#2) What was the availability and ease of making your service appointment?
ExcellentGoodAveragePoor

#3) What was the ease of checking in at reception?
ExcellentGoodAveragePoor

#4) How do you feel about the communication during service?
ExcellentGoodAveragePoorNot Applicable

#5) Was the work explained to you and completed to your satisfaction?
YesNo

#6) What do you feel about the overall quality of repairs and service?
ExcellentGoodAveragePoor

#7) Was your car ready on time?
YesNoNot Applicable

#8) Will you return to us and recommend us for auto service?
Very LikelyMaybeUnlikely

In your own words, please tell us any other comments you have